Royal Greenland is a leading global group in the seafood market with industrial and retail customers and consumers worldwide. For 250 years, Royal Greenland has provided high-quality wild caught, responsibly fished seafood from the pure waters of the North Atlantic.

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Royal Greenland Paamiut s&oslash;ger Lager- &amp; Logistikelev gennem KTI Nuuk
Dr&oslash;mmer du om en sp&aelig;ndende erhvervsuddannelse, hvor du kombinerer teori med praksis?
Har du s&oslash;gt dig optaget p&aring; lager- og logistikuddannelsen gennem KTI?
Royal Greenland i Paamiut s&oslash;ger en engageret&nbsp;lager- og logistikelev.&nbsp;Der er mulighed for l&oslash;bende optag som praktikant.
Om stillingen Som lager- og logistikelev hos Royal Greenland bliver du en del af et mindre team p&aring; tre personer i vores lagerbygning, med fokus p&aring;&nbsp;pr&aelig;cision, kvalitet og sikkerhed p&aring; arbejdspladsen&nbsp;&ndash; at betjene&nbsp;moderne teknologi&nbsp;og udf&oslash;re sit arbejde med forst&aring;else for den konstante udvikling inden for&nbsp;maskiner, terminaler, skibe og fly. En vigtig del af arbejdet er evnen til at forst&aring; og navigere i&nbsp;logistikken bag transportk&aelig;den.
Dine arbejdsopgaver i praktikken vil bl.a. omfatte:
<ul>
<li>Transport og containerisering af produkter</li>
<li>H&aring;ndtering af forsendelser i SAP</li>
<li>Pakning og klarg&oslash;ring af produkter</li>
<li>Udarbejdelse af m&aring;nedlige forsyningslister</li>
<li>Fremskaffelse af forsyninger og behovsafd&aelig;kning</li>
<li>Modtagelse og forsendelse af varer</li>
<li>Andre opgaver efter behov.</li>
</ul>

Under uddannelsen opn&aring;r du:
<ul>
<li>K&oslash;rekort til almindelig bil (kategori B)</li>
<li>Truckbevis (gaffeltruck)</li>
<li>Kranbevis</li>
<li>Bevis for transport af farligt gods</li>
<li>Andre n&oslash;dvendige beviser og certifikater, der kr&aelig;ves for at kunne udf&oslash;re arbejdet p&aring; praktikpladserne</li>
</ul>

Arbejdstid:&nbsp;Mandag til fredag kl. 08.00&ndash;16.00. Fri i weekender og p&aring; helligdage.

Om uddannelsesforl&oslash;bet
<ul>
<li>Uddannelsen til lager- og transportoperat&oslash;r varer Samlet varighed: 1,5 &aring;r.</li>
<li>Uddannelsen er opbygget som en&nbsp;vekseluddannelse&nbsp;(praktik, skole, praktik osv.), hvor i&nbsp;alt 34 uger&nbsp;foreg&aring;r som skoleophold p&aring;&nbsp;Jern &amp; Metal &ndash; KTI Nuuk:</li>
<li>GF1 (Grundforl&oslash;b 1):&nbsp;8 uger</li>
<li>GF2&nbsp;(Grundforl&oslash;b 2):&nbsp;8 uger</li>
<li>Hovedforl&oslash;b 1 (H1):&nbsp;9 uger</li>
<li>Hovedforl&oslash;b 2 (H2):&nbsp;9 uger</li>
</ul>

Yderligere krav:
<ul>
<li>Du skal v&aelig;re fyldt&nbsp;17&frac12; &aring;r&nbsp;inden skolestart (for at kunne tage k&oslash;rekort)</li>
</ul>
Din profil
Vi forestiller os, at du:
<ul>
<li>Er&nbsp;nysgerrig&nbsp;og har lyst til at l&aelig;re nyt</li>
<li>Er&nbsp;ansvarsbevidst&nbsp;og m&oslash;destabil</li>
<li>Har&nbsp;teknisk interesse og trives med at arbejde praktisk</li>
</ul>

Royal Greenland


Royal Greenland Paamiut søger Lager- &amp; Logistikelev gennem KTI Nuuk

Drømmer du om en spændende erhvervsuddannelse, hvor du kombinerer teori med praksis?

Har du søgt dig optaget på lager- og logistikuddannelsen gennem KTI?

Royal Greenland i Paamiut søger en engageret
lager- og logistikelev.
Der er mulighed for løbende optag som praktikant.

Om stillingen
Som lager- og logistikelev hos Royal Greenland bliver du en del af et mindre team på tre personer i vores lagerbygning, med fokus på
præcision, kvalitet og sikkerhed på arbejdspladsen
– at betjene
moderne teknologi
og udføre sit arbejde med forståelse for den konstante udvikling inden for
maskiner, terminaler, skibe og fly. En vigtig del af arbejdet er evnen til at forstå og navigere i
logistikken bag transportkæden.

Dine arbejdsopgaver i praktikken vil bl.a. omfatte:


 - Transport og containerisering af produkter

 - Håndtering af forsendelser i SAP

 - Pakning og klargøring af produkter

 - Udarbejdelse af månedlige forsyningslister

 - Fremskaffelse af forsyninger og behovsafdækning

 - Modtagelse og forsendelse af varer

 - Andre opgaver efter behov.




Under uddannelsen opnår du:


 - Kørekort til almindelig bil (kategori B)

 - Truckbevis (gaffeltruck)

 - Kranbevis

 - Bevis for transport af farligt gods

 - Andre nødvendige beviser og certifikater, der kræves for at kunne udføre arbejdet på praktikpladserne




Arbejdstid:
Mandag til fredag kl. 08.00–16.00. Fri i weekender og på helligdage.



Om uddannelsesforløbet


 - Uddannelsen til lager- og transportoperatør varer Samlet varighed: 1,5 år.

 - Uddannelsen er opbygget som en
vekseluddannelse
(praktik, skole, praktik osv.), hvor i
alt 34 uger
foregår som skoleophold på
Jern &amp; Metal – KTI Nuuk:

 - GF1 (Grundforløb 1):
8 uger

 - GF2
(Grundforløb 2):
8 uger

 - Hovedforløb 1 (H1):
9 uger

 - Hovedforløb 2 (H2):
9 uger




Yderligere krav:


 - Du skal være fyldt
17½ år
inden skolestart (for at kunne tage kørekort)


Din profil

Vi forestiller os, at du:


 - Er
nysgerrig
og har lyst til at lære nyt

 - Er
ansvarsbevidst
og mødestabil

 - Har
teknisk interesse og trives med at arbejde praktisk


Active

Transport & Logistik elev i Paamiut

Role summary
The Customer Service and Logistics Specialist is a key member of the customer support team, responsible for managing complex customer orders and inquiries from initial contact through fulfilment/resolution and follow-up.
The position requires strong cooperation with customers, sales teams, technical support, and internal departments to facilitate seamless and effective handling of customer orders and service requests, also ensuring that all issues are thoroughly investigated, addressed, and resolved.
The specialist focuses on complex problem-solving, process improvement, and maintaining high levels of customer satisfaction and loyalty. The specialist is also involved in organizing and coordinating transport processes.
Key Responsibilities:
<ul>
<li>Manage the full order-to-delivery process, including validation, order changes, status monitoring, and overseeing billing processes.</li>
<li>Handle blocked orders, liaising with the finance department and external agencies.</li>
<li>Communicate with customers and internal teams regarding packaging creation, sample deliveries, and documentation.</li>
<li>Support forecasting and reporting by working closely with sales and key account managers.</li>
<li>Manage after-sales activities: complaints, returns, credit/debit notes, and customer satisfaction follow-up.</li>
<li>Ensure data accuracy and compliance with business rules; maintain and update records in SAP and other systems.</li>
<li>Organize and coordinate transport processes, including export/import shipments according to customs procedures.</li>
<li>Support planning activities and global logistics coordination, ensuring adherence to internal procedures.</li>
<li>Contribute to cross-departmental projects and continuous process improvement initiatives.</li>
</ul>
Qualifications and Skills:
<ul>
<li>Fluent in written and spoken English.</li>
<li>Proven experience in customer service or logistics within a B2B environment.</li>
<li>Strong organizational, communication, and negotiation skills.</li>
<li>Attention to detail and accuracy in handling documentation and transactions.</li>
<li>Customer-oriented mindset and ability to work both independently and in a team.</li>
<li>Experience with SAP for order handling is an advantage.</li>
</ul>
What We Offer
At Royal Greenland, you will join a dynamic and international company with a strong position in the seafood
industry. Our modern office in Gdansk provides a collaborative and supportive work environment, where you
will be part of a dedicated Customer Service team.
Once you are fully onboarded, we offer a flexible hybrid work model, allowing you to work from home up to two days a week.
You will also have the opportunity to develop your professional skills by gaining hands-on experience in
international trade and learning about our wide range of seafood products.
In addition, we provide a comprehensive benefits package, including:
<ul>
<li>Private medical care (Luxmed)</li>
<li>Co-financing of the Multisport card</li>
<li>Co-financing of group insurance</li>
<li>Regular team events</li>
</ul>
Does this sound like the right opportunity for you? Send us your application today &ndash; we look forward to hearing from you!


Role summary

The Customer Service and Logistics Specialist is a key member of the customer support team, responsible for managing complex customer orders and inquiries from initial contact through fulfilment/resolution and follow-up.

The position requires strong cooperation with customers, sales teams, technical support, and internal departments to facilitate seamless and effective handling of customer orders and service requests, also ensuring that all issues are thoroughly investigated, addressed, and resolved.

The specialist focuses on complex problem-solving, process improvement, and maintaining high levels of customer satisfaction and loyalty. The specialist is also involved in organizing and coordinating transport processes.

Key Responsibilities:


 - Manage the full order-to-delivery process, including validation, order changes, status monitoring, and overseeing billing processes.

 - Handle blocked orders, liaising with the finance department and external agencies.

 - Communicate with customers and internal teams regarding packaging creation, sample deliveries, and documentation.

 - Support forecasting and reporting by working closely with sales and key account managers.

 - Manage after-sales activities: complaints, returns, credit/debit notes, and customer satisfaction follow-up.

 - Ensure data accuracy and compliance with business rules; maintain and update records in SAP and other systems.

 - Organize and coordinate transport processes, including export/import shipments according to customs procedures.

 - Support planning activities and global logistics coordination, ensuring adherence to internal procedures.

 - Contribute to cross-departmental projects and continuous process improvement initiatives.


Qualifications and Skills:


 - Fluent in written and spoken English.

 - Proven experience in customer service or logistics within a B2B environment.

 - Strong organizational, communication, and negotiation skills.

 - Attention to detail and accuracy in handling documentation and transactions.

 - Customer-oriented mindset and ability to work both independently and in a team.

 - Experience with SAP for order handling is an advantage.


What We Offer

At Royal Greenland, you will join a dynamic and international company with a strong position in the seafood

industry. Our modern office in Gdansk provides a collaborative and supportive work environment, where you

will be part of a dedicated Customer Service team.

Once you are fully onboarded, we offer a flexible hybrid work model, allowing you to work from home up to two days a week.

You will also have the opportunity to develop your professional skills by gaining hands-on experience in

international trade and learning about our wide range of seafood products.

In addition, we provide a comprehensive benefits package, including:


 - Private medical care (Luxmed)

 - Co-financing of the Multisport card

 - Co-financing of group insurance

 - Regular team events


Does this sound like the right opportunity for you? Send us your application today – we look forward to hearing from you!



Customer Service and Logistics Specialist

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